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Privacy Notice

Al Hiqba Translation, Editing & Proofreading Services LLC Effective Date: March 28, 2026

1. Who We Are

Al Hiqba Translation, Editing & Proofreading Services LLC is a professional document services company located in Deira, Dubai, UAE. We provide legal translation,certified translation, attestation, interpretation , notarization, legal drafting, business setup, and Emirati pension services across the UAE through our branches in Dubai, Ajman, Fujairah, TWAR, and Sharjah.

WEBSITE :www.alhiqba.com

Email : info@alhiqba.com

Phone : +971 50 996 2551 / +971 4 220 9690

2. Information We Collect

We collect the following information when you use our website or services:

Personal Information Name, Emirates ID, passport number, nationality, date of birth, and signature where required for document processing.

Document Information Copies of documents submitted for translation, attestation, notarization, or drafting — such as birth certificates, marriage certificates, death certificates, educational certificates, contracts, POAs, MOAs, wills, board resolutions, and other official documents.

Business Information Company name, trade license, registration details, and authorized signatory information for corporate clients using our business setup, drafting, or Emirati pension services.

Website Data IP address, browser type, device type, pages visited, and cookies when you browse alhiqba.com.

Communication Records Emails, WhatsApp messages, and contact form submissions sent to us.

3. How We Use Your Information
We use your information to:

Deliver the translation, attestation, notarization, drafting, business setup, or Emirati pension service you requested. Verify your identity and authenticate submitted documents. Communicate with you about appointments, quotes, service updates, and document delivery. Submit your documents to relevant UAE authorities — including MOFA, MOJ, KHDA, GPSSA, courts, notary offices, and embassies — on your behalf. Issue invoices and maintain transaction records as required by UAE law.

Respond to your inquiries or complaints. Improve our website performance and user experience. Send service updates or promotional communications where you have given consent.

4. Document Confidentiality

All documents submitted to Al Hiqba are handled with strict confidentiality. Our staff, translators, and partners are bound by confidentiality obligations. Your documents are used solely to complete your requested service and are never shared, copied, or used for any other purpose.

5. Sharing Your Information

We do not sell or rent your personal information. We share your data only when necessary with:

UAE Government Bodies — MOFA, MOJ, KHDA, GPSSA, courts, notaries, and embassies to process your documents. Branch Partners — our offices in Deira , Fujairah, Ajman ,Sharjah and Twara involved in your service. IT & Technology Providers — website and email service providers under strict confidentiality agreements. Legal Authorities — when required by UAE law, court order, or government directive.

6. Data Retention

We retain your personal data and document records for a minimum of 5 years as required by UAE commercial and legal regulations. After this period, data is securely deleted or anonymized. You may request earlier deletion subject to legal retention requirements.

7. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. These include restricted staff access, secure document storage, and encrypted communications. No system is completely risk-free; if you suspect any misuse of your data, contact us immediately.

8.Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though this may affect some website features. Continued use of alhiqba.com implies consent to our use of cookies.

9. Your Rights
You have the right to:

Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data, subject to legal obligations. Withdraw consent for marketing communications at any time. Object to or restrict certain data processing activities. To exercise these rights, contact us at info@alhiqba.com or call +971 50 996 2551.

10. WhatsApp Communication

Al Hiqba uses WhatsApp to communicate with clients across all branches. By contacting us via WhatsApp, you consent to service-related communication through that platform. WhatsApp communications are also governed by Meta/WhatsApp's own privacy policy.

11. Third-Party Links

Our website may link to external sites such as UAE government portals. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Children

Our services are for adults aged 18 and above. We do not knowingly collect information from minors. If a minor has submitted information to us without consent, contact us and we will delete it promptly.

13. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website or services after any update constitutes acceptance of the revised policy.

14. Contact Us

Al Hiqba Translation, Editing & Proofreading Services LLC Deira, Dubai, UAE

Email : info@alhiqba.com
Sales +971 50 996 2551
Services +971 4 220 9690
Al Twar branch +971509446602
Fujairah Branch +9710502803031
Ajman branch +971 50 693 5964
Sharjah branch +9710509188949

Office Hours: Monday – Friday: 8:30 AM – 8:00 PM Saturday: 9:30 AM – 7 : 00PM Sunday: Closed

This Privacy Policy is governed by the laws of the United Arab Emirates. Disputes shall be subject to the jurisdiction of the competent courts of Dubai, UAE.